Alexandra Saffer

Alexandra Saffer has a career spanning 27 years of experience that includes service sectors such as Retail, Customer Care, and Social Housing & Higher Education. Having completed a start-up business course and then running a successful party entertainment business with a team, she is now sharing her experience with like-minded business owners as a Tricres Coach & Consultant.

Retail, Customer Care and Service, Leadership and Business Development

English

After holding management level responsiblity from age 20 in fashion and DIY retail, Alex moved into telecommunications and contact centre coach and leadership roles. Moving from there to qualifying professionally with a degree in Housing Practice, then later working in Higher Education Alex established change management and leadership within both sectors with high volumes of change. Currently she supports and mentors independent business owners in sectors that she is passionate about.

Virtual and In-Person

You have the option to meet face to face or via Zoom.

Areas of Expertise & Key Skills

Alex as a coach enjoys the mentoring aspect and her ability to motivate others while breaking down barriers to success. She is confident with all aspects of customer service leadership while improving the customer experience as priority number one. Leading, managing, training and goal setting while being an empathetic communicator and influencer assist in all of these processes.

Alex is able to effectively assist with business development while improving financial control and budget management.

She is also highly confident in resolving HR issues with a supportive attitude, including performance management, misconduct, and sickness.

Favourite Industries to Work With:

Creatives – art, crafts, performance arts, jewellery

Pets – dogs, cats, animal therapy

Property – lettings, management, and development

Retail – fashion, niche branding, general retail

Automotive – dealerships and wrapping

Broadcast media

Health and wellness, alternative medicines

Ideally Alex is looking to work with businesses in the Greater Manchester Area, Lancashire, West Yorkshire, Merseyside, and Chesire. However options are open for Zoom!

Something you might not know about Alex?

At the age of 18, Alex became a published poet! So far her royalties tally £0.69, but it’s been a while since she checked up on it.

Contact details

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